What started as a pandemic solution for contactless dining has become a permanent feature in many restaurants—but growing numbers of customers say they’re tired of scanning codes just to see a menu.

Forbes contributors publish independent expert analyses and insights. I write about food safety, traceability and digital food science. MEXICO CITY, MEXICO - JULY 03: A costumer reads the QR code to ...

While QR code menus were introduced as a convenient, contactless solution, growing numbers of customers say they create frustration and disrupt the dining experience.

Carlos Fionda, 59, manager of Amazem Sao Thiago bar, shows of the physical menu at the Lapa neighborhood in Rio de Janeiro, Brazil, in May 2023. - Copyright MAURO ...

Add Yahoo as a preferred source to see more of our stories on Google. Look, some people never want to touch a laminated menu ever again, and other people hate QR codes that take you to a digital menu.

A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...

Patrons divided: People eating at a mamak restaurant. While some diners are excited about the introduction of digital menus, others worry that the move will be an added hassle. — GLENN GUAN/The Star ...

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At the Brown Jug Restaurant, there are QR codes on every table. First adopted during the COVID-19 pandemic, digital menus are now the norm at the Ann Arbor mainstay. “We’re keeping the QR code around, ...