The Consumer Financial Protection Bureau (CFPB) recently issued its annual report analyzing the consumer complaints it received in 2024. The CFPB collects complaints through its website, phone calls, ...

From warranty disputes, solar issues, even car repairs, the Let ABC15 Know Team works to get results. The volunteers are making a difference for the people of the community every day, but there’s a ...

Editor’s Note: Beat notes is a weekly feature from Dispatch journalists who share what’s been happening in their area of coverage and upcoming events. This week we hear from Samantha Hendrickson, who ...

From increasing doubts about information security to concerns about transparency, reliability, and sustainability, in 2025, consumer expectations are higher than ever. Such trends in consumer behavior ...

Auto-related complaints topped the list for the ninth year in a row, with consumers reporting issues involving deceptive advertising, lemon vehicles, and incomplete or faulty repairs. More than $890 ...

The FDIC recently published its annual Consumer Compliance Supervisory Highlights, covering examination results and consumer complaint trends for FDIC-supervised state-chartered banks and thrifts that ...

Have you noticed how hard it can be to get a consumer issue solved? Years ago, major companies had teams of telephone reps who were focused on answering your call and getting you the help you need.

Staying afloat—never mind growing—in the tightly packed, highly competitive commercial environment that typifies the modern marketplace demands a lot from a business. Chief among the survival skills ...