Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Leaders need to ensure that processes are in place to aid ...

We need to look no further than the evening news these days to see harsh examples of conflict. Somehow, people forgot—or never even learned—how to address differences in constructive (not to mention ...

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is assertive communication that ...

We all have different needs in conflict, understanding this is the first step. Source: BorisJovanovic/iStock In relationships, many of us are drawn to people who are different from ourselves — as the ...