I am fortunate to meet with many people. In the last few weeks, I have met with people in Sioux Falls, South Dakota; Arlington, Virginia; Des Moines, Iowa; Lafayette, Louisiana; and Wildwood, Florida.

Stop for a minute and think back to the last time you were having a conversation with someone in person. Chances are they were also looking at their phone or their laptop, at least periodically. How ...

People’s expectations of professional communication have changed. And because these changes have happened so fast, some leaders haven't noticed, and some organizations are lagging behind. Employers ...