Cisco launched a new portfolio of services touting it as the industry's first predictive services powered by artificial intelligence. The networking giant said the suite of services can anticipate IT ...

In this industry, when the words “customer experience,” or “CX,” are uttered, we often think of contact center -- but there’s a whole lot more to CX than cloud-based, omnichannel contact centers. In ...

Cisco has bulked out its datacentre offerings with the launch of Unified Network Services, and has made additions to its Unified Fabric and Unified Computing System lines. The networking company ...

Cisco Systems (NASDAQ: CSCO) recently reported strong earnings, leading to a stock increase. But the biggest news for ...

Cisco network services are considered among the best in the industry, yet enterprises must employ aggressive negotiation and procurement tactics to maintain leverage and decrease total services ...

Ahead of a customer event today, Cisco revealed in a press release its latest bundled offering, new Webex features, and an all-in-one collaboration device. This news follows a separate announcement ...

Cisco will launch a new partner program specific to its highly regarded services business -- a collapsing of nearly 50 different global programs into one, re-designed umbrella program, and a way for ...

But Cisco needs to proceed carefully here — even more so than most vendors that take an active role in service delivery. Several years ago, the Cisco channel program underwent a series of adjustments ...

About a year ago, Cisco embarked on a new branding campaign, telling its customers there’s “Never Been A Better Time” to become a digital organization and create new experiences for employees and ...

OpenClaw, the popular AI agent platform, is a massive hit among the techy set. Developed by Peter Steinberger, who has since ...

In a press release last week, Cisco announced plans to acquire service fulfillment software assets and integrate the associated employees of a United Kingdom subsidiary (formerly Axiom Systems) of the ...

Alyson Behr has more than 15 years of experience writing about technology and has been a contributing editor for leading product-testing labs. The new 3945e router from Cisco Systems is one of four ...