Technical glitch leaves Capital One users unable to access funds for hours
A third-party technology provider blamed a power outage for an issue that prevented Capital One customers from using various services.
Capital One outage drags into Friday afternoon, leaving some customers without deposit access
An outage affecting Capital One customers dragged into its second day Friday, further preventing some customers from accessing deposits, payments and transfers. In an afternoon statement, the bank said it was still restoring systems that had been taken offline due to a technical issue with a third-party vendor.
Capital One gives update on deposit issues as customers demand answers
FIS Global, the Capital One service provider involved, said it has "restored access" and processing should be done Friday.
Capital One users report deposit issues, tech outages
Capital One users across social media reported issues receiving their deposits on Thursday morning. Why it matters: Users on X reaching out to Capital One's customer service account said that they didn't receive their paychecks as scheduled.
More Capital One customers report deposits not showing up in accounts
Capital One says the bank is working to restore service after thousands of customers reported problems depositing money.
Capital One users report deposit issues, not receiving payments on Thursday
Capital One users were reporting issues with receiving their deposits on Thursday morning, leaving many customers wondering where their money and paychecks are. Complaints on social media were pouring in via the @AskCapitalOne customer service account on X, formerly Twitter.
Capital One says a ‘technical issue’ is affecting some customers’ ability to get money
A “technical issue” of a third-party vendor that Capital One uses is affecting some of the bank’s customers to access deposits and other services.
Capital One's technical woes worsen, with more bank accounts hit with deposit delays
"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
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