Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. This week, we cover product news such as: 8x8’s announcements for JourneyIQ, ...
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today announced the winners of the New Era of CX Awards 2024. These awards celebrate the most ...
LONDON--(BUSINESS WIRE)--Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has been named a winner in ...
The award recognizes Synoptek's work on the Great Parks of Hamilton County project with a Silver in two categories – Best ...
OMAHA, Neb., June 05, 2025 (GLOBE NEWSWIRE) -- Mosaicx, a pioneer in customer experience, today announced the launch of the next era of its Engage product. The company will demo the next-generation AI ...
SurveyMonkey, a survey development service platform, has unified its customer experience suites – including GetFeedback and Usabilla – under a singular platform. SurveyMonkey’s two CX platforms, ...
Imagine a world where your customer interactions are perfectly personalized, your recommendations are spot-on, and innovation is at the heart of everything you do. That’s the power of Generative AI.
8 x8, Inc., the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and Communication APIs, revealed a series of powerful enhancements to the 8 x8 Platform ...
A CX operating system isn't a platform you buy — it's how modern enterprises coordinate data, AI and people to execute ...
This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. AI can be a “great equalizer” for businesses, helping them compete better than ever against ...
has raised US$1 million in a pre-Series A funding round to accelerate the expansion and growth of its agentic artificial intelligence (AI)-driven customer experience (CX) platform. The new investment ...
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