Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Design by Evelyn Mousigian. Everyone is familiar with the concept of assertiveness: the sweet spot ...

Collaborative and competitive communication approaches to conflict resolution are two of the five styles identified by Kenneth Thomas and Ralph Kilmann. The other three -- compromising, avoiding and ...

One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Here we offer information about skills that may help women with disabilities communicate effectively in relationships with others including their healthcare providers. Our communication styles ...

Communication is an important aspect of daily life. Every single day, you communicate with someone. Although everyone uses communication, not everyone uses the same communication style. In fact, there ...

At its core, a communication style is simply the way an individual prefers to exchange information. It encompasses not just what you say, but how you say it, including your tone, body language, word ...

I have been called aggressive many times when I was simply trying to do my job well. If you have ever run into that mislabeling, or misinterpretation, or feel like you’ve been told to watch your tone, ...

People need to feel valued and understood, and that's especially true with customers. According to the U.S. Small Business Administration, people are more likely to have a positive impression of ...