Business Wire

Aspect Software Launches Aspect Via™ Reseller Program, Appoints David Herzog as SVP Worldwide Partners

Aspect Via™ Reseller Program will give new and existing channel partners the opportunity to sell Aspect’s complete Customer Engagement Platform in the cloud David Herzog has been appointed SVP of ...
Business Wire

Aspect Software Announces Aspect Via™ Workforce Management for Microsoft Azure

WESTFORD, Mass.--(BUSINESS WIRE)--Today Aspect Software announced support of Microsoft Azure for its flagship Aspect Via™ Platform, a cloud solution for Contact Center Workforce Management. This ...
Arizona Daily Star

Aspect Software Announces Aspect Via® 18.1 with Smarter Omni-channel Automation, Streamlined Performance Insights, Improved Employee Engagement, GDPR Compliance Capabilities

extensible, and easy-to-use customer engagement platform on the market. We believe we’ve accomplished that goal and more.” ...
Arizona Daily Star

Aspect Software Named Ventana Research Technology Innovation Award winner for Customer Excellence

organizations seeking to improve agent and customer experiences look to Aspect Via to help those efforts.” “It is an honor to receive the Ventana Innovation Award for Aspect Via.
No Jitter

Aspect Has New Owner and Updated CCaaS Plan

On the morning of Feb. 4, reading industry news, I learned that private equity firm Vector Capital had closed its acquisition of Aspect Software. As previously reported on No Jitter, when announcing ...