Unique approach to AI is designed to better serve customers and businesses without long, costly implementation SAN FRANCISCO--(BUSINESS WIRE)-- Zendesk, Inc. (NYSE: ZEN) today announced Intelligent ...
SugarCRM unveiled a new tool that the company believes can add "sentiment analysis" to the expanding suite of capabilities within SugarPredict AI. The tool will use natural language processing and AI ...
Sellers can now take direct action based on buyer signals and win more business ATLANTA, Dec. 14, 2021 — Today Salesloft, the provider of the leading sales engagement platform, announced two major ...
Customer sentiment is the emotional tone or attitude expressed by customers toward a brand, product or service. Understanding this can give companies a significant advantage in shaping business ...
Latest Enhancements to Verint Cloud Platform also Include Highly Accurate Transcription Engine Built on Advanced Deep Neural Network Models and Expanded Capabilities for its Engagement Data Management ...
A video game developer can get instant feedback from players about their update within the first few minutes of release, before it has a negative impact on sales or server stability. Such power stems ...
Sentiment analysis enables brands to more fully understand what their customers are saying, as well as the emotional state and meaning behind their words. When used by customer service agents, ...
Tracking and analyzing sentiments has emerged on the scene alongside countless other automation processes in the last decade. Sentiment analysis has been popular with social media and discovering how ...
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