An emergency dispatcher is under fire after allegedly disconnecting thousands of critical 911 calls.

In moments of panic, knowing how to speak clearly can be just as important as knowing who to call. This collection highlights ...

911 operators ask too many questions. 911 operators are indifferent. 911 operators just need to send help now. Those are some of the misconceptions people have about dispatchers who respond to ...

YEAH, LORI AND JERRY, STATE POLICE ARE CONDUCTING THEIR OWN INDEPENDENT INVESTIGATION OF WHAT OCCURRED. BUT TODAY, DAUPHIN COUNTY TELLING US THAT A911 DISPATCHER SHOULD HAVE ESCALATED A PHONE CALL ...

ON OUR FREE MOBILE APP. ALL RIGHT, WE’VE GOT EVERYONE COMING. I DON’T WANT TO DIE. A CALMING VOICE AS A SEMI DRIVER HANGS ON FOR DEAR LIFE. THE 911 CALL TAKER SAYS SHE WAS SCARED TOO, BUT KNEW HE ...

SPARTANBURG COUNTY, S.C. (WSPA) – An internal investigation is underway in Spartanburg County after a telecommunicator reportedly refused to assist a 911 caller. Spartanburg 911 announced Friday that ...

HOUSTON -- A former 911 operator has been sentenced to community service and 18 months probation for hanging up on emergency calls. According to authorities, 44-year-old Crenshanda Williams ...