Add Yahoo as a preferred source to see more of our stories on Google. When emergencies happen, most of us dial 9-1-1 and wait for help. But before police officers, firefighters or paramedics arrive, a ...

SAVING OUR STREETS, OR AT LEAST KEEPING 911 DISPATCHERS IN OSCEOLA COUNTY CALM WHEN TALKING ABOUT THEIR CRISIS CALLS. YEAH, THESE PICTURES SHOW THE MOMENT ECHO FIRST ARRIVED AT TEN WEEKS OLD TO BE THE ...

Dealing with a shortage in manpower, the Orleans Parish Communications District has turned to artificial intelligence to help ...

Joni Hodne (left), director of the 911 Emergency Dispatch Center in Minneapolis, Ben Jacobs (center), a call taker for the 911 Emergency Dispatch Center in Minneapolis, and Lori Patrick (right), a ...